A resource about the differing feeling states experienced by leaders throughout the COVID-19 crisis and how acknowledging their own feelings has helped them to connect in a deeper way to themselves and others to regain strength, focus and clarity of thought, developed by the King’s Fund.
Audience: Health and social care leaders
A guide to deep listening. The ‘levels of listening’ can be a useful framework to hold in your mind as you listen to someone, whether in a conversation with someone you are supporting or caring for, with a colleague or even with loved ones at home. The levels of listening are aimed at supporting us to think more deeply about how well we listen to one another, and then to listen in new and creative ways that foster meaningful, purposeful […]
An article summarising the ten core messages for clinical and general managers within healthcare to aid in responding to the needs of staff, and provide them with support, by the Royal College of Psychiatrists.
Guidance about how to support organisational wellbeing during the pandemic from the Royal College of Psychiatry. The document outlines what can help the organisation to maintain healthy functioning during the crisis, how to optimise organisational wellbeing, and expands on the guidelines that relate to the individual, team and organisational levels in more depth.
The World Health Organisation (WHO) have developed a range of considerations for use in communications to support mental and psychosocial wellbeing in different target groups during the outbreak, including; the general population, healthcare workers, team leaders/managers in healthcare settings, carers of children, older adults and those in isolation. It includes the importance of connecting with family and friends during this time.
NHS Employers webpage for healthcare leaders. It includes considerations that workforce and HR leaders need to be aware of to fully support the wellbeing of their workforce and what needs to be reviewed and incorporated where required, into local implementation plans to preserve and protect staff health and wellbeing.
This guidance, endorsed by the BPS and eight other professional bodies, is for psychological professionals and covers five areas: 1) keeping psychological services and psychological therapies services open through the immediate crisis, 2) maintaining psychological professions training programmes, 3) remote delivery of psychological therapies and interventions, 4) maintaining a psychological approach to prevention, care and treatment, and 5) supporting the wellbeing of NHS organisations, teams and staff.
Guidance for planners of the psychosocial response to stress experienced by hospital staff associated with COVID: Early Interventions
The COVID Trauma Response Working Group have developed guidance to inform planners, managers and team leaders of the organisational and psychological processes which are likely to be helpful, or unhelpful, in supporting staff during the early stages of the response to COVID. The guidance has been collated from research, best practice guidelines and expert clinical opinion.
This King’s Fund webpage provides support to health and care leaders in the NHS, social care, public health or the voluntary and independent sector. Resources include quick-read practical guides and videos tailored to meet the needs of leaders at this time when the health and care system in the United Kingdom is facing a huge challenge, placing enormous pressure on health and care staff with unprecedented demands on leaders, wherever they work.
The Trauma Group website has a number of trauma-informed and evidence-based resources for staff and services. The COVID Trauma Response Working Group has been formed to help coordinate trauma-informed responses to the COVID outbreak. The working group is being coordinated by staff at University College London and the Traumatic Stress Clinic at Camden and Islington NHS Foundation Trust.